General

General Questions

Where is Saltwater Surf Co located?

Saltwater Surf Co is located at:

T166 Lakeside Joondalup Shopping City
420 Joondalup Drive
Joondalup WA 6027

What are your store hours?

Please refer to our Contact page or Lakeside Joondalup Shopping City trading hours for the latest opening times.

How can I contact Saltwater Surf Co?

You can contact us through our Contact page, visit us in-store or reach out via our social media channels.

Is your website secure?

Yes. Our website uses secure encryption technology to protect your personal information and payment details.

Do I need an account to place an order?

No. You can check out as a guest, although creating an account allows you to track orders and manage your details more easily.

Why shop with Saltwater Surf Co?

Saltwater Surf Co is an independently owned Australian surf and lifestyle retailer offering carefully selected products from trusted local and international brands. We focus on quality, style and helping customers live the saltwater lifestyle both in and out of the water.
Shipping, Click and Collect

Shipping & Click & Collect

Do you offer free shipping?

Yes. We offer free Australia-wide shipping on orders over $150.

How long does shipping take?

Orders are typically dispatched within 1–2 business days.

Estimated delivery times:

  • Perth Metro: 1–3 business days
  • Regional WA: 2–5 business days
  • Interstate: 3–8 business days

Delivery times may vary during peak periods.

Do you offer Click & Collect?

Yes. Click & Collect is available from our Joondalup store.

You'll receive an email once your order is ready for collection.

Where can I collect my order?

Orders can be collected from:

Saltwater Surf Co
T166 Lakeside Joondalup Shopping City
420 Joondalup Drive
Joondalup WA 6027

Do you ship Australia-wide?

Yes. We deliver to customers across Australia.
Returns and Exchanges

Returns & Exchanges

Can I return an item?

Yes. We accept returns in accordance with our Returns Policy.

Items must be:

  • Unworn
  • In original condition
  • With tags attached
  • Returned within the specified return period

Please refer to our Returns Policy for full details.

Can I exchange an item?

Yes. Exchanges are available subject to stock availability.

If your preferred size or colour is unavailable, a store credit or refund may be offered in accordance with our Returns Policy.

How do I start a return?

Please contact our team through our Contact page and we'll guide you through the return process.
What Brands do you stock?

Brands We Stock

What brands do you stock?

We stock a carefully selected range of leading Australian and international surf, fashion, beauty and lifestyle brands including:

Saltwater Surf Co, Pops + Co, Afends, Billabong, Brixton, Rusty, Rhythm, RVCA, Volcom, Mctavish, O'Neill, Salty Crew, Critical Slide Society, Tigerlily, Abrand, All About Eve, Amuse Society, Birkenstock, Reef, Sun Bum, Surf Mud, Avocado Zinc, Fox Tan, Hydro Flask, Aire, Le Specs, Carve, Wax Fresh, Sex Wax, Sand Cloud, Layday and Poolside Paradiso.

Patagonia products are available exclusively in-store at our Joondalup location.

Do you stock Patagonia?

Yes. Patagonia is available exclusively at our Joondalup store and is not currently available for online purchase.

Visit us at:

T166 Lakeside Joondalup Shopping City
420 Joondalup Drive, Joondalup WA 6027

Do you stock Australian surf brands?

Yes. We proudly stock a range of leading Australian surf and lifestyle brands including Billabong, Rhythm, Rusty, Afends, Mctavish, RVCA, Volcom, Tigerlily and more.
What other products do we stock?

What Do We Stock?

What products do you sell?

Saltwater Surf Co stocks a curated range of:

  • Surfwear
  • Beachwear
  • Swimwear
  • Footwear
  • Jewellery
  • Beauty products
  • Tanning products
  • Sunglasses
  • Surf accessories
  • Drinkware
  • Beach essentials
  • Coastal lifestyle products

Do you sell swimwear?

Yes. We stock a range of women's swimwear including bikini tops, bikini bottoms, swim sets and one-piece swimsuits from leading Australian brands.

Do you sell sunglasses?

Yes. We stock premium sunglasses from Aire, Le Specs and Carve.

Do you sell footwear?

Yes. We stock footwear from trusted brands including Birkenstock and Reef.

Do you sell sunscreen and tanning products?

Yes. We stock premium beach and skincare brands including Sun Bum, Surf Mud, Avocado Zinc and Fox Tan.

Do you sell gift cards?

Yes. Saltwater Surf Co gift cards are available and make the perfect gift for surf, beach and lifestyle enthusiasts.